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Returns Policy


We accept returns/exchange of new and unused merchandise within 28 days of delivery date.

Kindly note that we work on a credit basis. Once the returned item is received at our premises we will process the credit on your next order to be used within a maximum period of 6 months, with no extension over that period. Please note the value of the purchase must not exceed the value of the credit.

The customer is responsible for paying and arranging for the shipping of any returned items. Please also include your name and order number with the return.


Return address:

Name: Return Department

Address: Estrada Nacional n°114, Rio Maior 2040-335, Portugal


Damaged items:

If you receive an item that was damaged upon arrival, please immediately email us at with a clear photo of the damage and your order number.

We are happy to assist you in any way we can to ensure your satisfaction.

For further questions and queries please send us an e-mail at